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Hotel Front Desk Manager

2 months ago

TX United States Days Inn & Suites West Energy Corridor Full time
Job Opportunity

We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Days Inn & Suites West Energy Corridor. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the reception area, and supervising front office staff.

Key Responsibilities:
  • Manage the front desk budget and ensure efficient ordering of office supplies
  • Compile occupancy reports and financial information for the general manager
  • Supervise and train front desk staff to deliver excellent customer service and implement hotel policies
  • Interact with guests, respond to inquiries, and resolve any guest complaints
  • Lead front desk operations to ensure a seamless guest experience
Requirements:
  • High school diploma or equivalent required
  • Excellent management, communication, and multitasking skills
  • 2+ years of experience as a front desk supervisor or related office management position in the hospitality industry
  • Proficient bookkeeping skills, including experience with Microsoft Word and Excel
  • 1 year of previous experience in the hospitality industry
About Us:

We are a leading hotel chain with over 20 years of experience in providing exceptional customer service and efficient operations. We strive to create a positive and productive work environment for our team members.