Stationery Client Engagement Associate

3 weeks ago


Houston, Texas, United States Walters Hospitality Full time

Job Overview:

We are seeking a highly skilled and experienced Customer Service Associate to join our team at Walters Hospitality. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, representing our brand at showcases, and driving sales growth.

About the Role:

This is a part-time opportunity with the potential to add additional hours. You will work Monday through Friday, 9am to 3pm, with occasional weeknight shifts for Open House Hours and monthly showcases. Your compensation will be $15.00 to $20.00 per hour, depending on your experience.

Key Responsibilities:

  • Provide excellent customer service to clients through introductory calls, in-person meetings, and timely communication.
  • Assist clients with product selection, customization options, and order placement.
  • Maintain detailed records of client interactions and transactions.
  • Represent our brand at monthly showcases, engaging with potential and existing clients.
  • Set up, manage, and break down event booths, ensuring a professional presentation.
  • Collaborate with design and production teams to ensure accurate and timely customer orders.

Requirements:

  • At least 2 years of customer service experience.
  • Strong verbal and written communication skills, client orientation, and adaptability.
  • Ability to multitask, prioritize, and manage time effectively.


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