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Care Coordinator

2 months ago


Columbus, Ohio, United States Ventech Solutions Full time

Job Summary

At Ventech Solutions, we are seeking a highly skilled and compassionate Care Coordinator to join our team. As a key member of our QurHealth team, you will play a vital role in delivering exceptional patient care and support to our customers.

Key Responsibilities:

  • Engage with customers to understand their healthcare needs and provide personalized support.
  • Coordinate with healthcare professionals to ensure seamless care delivery.
  • Assist with new customer enrollment and onboarding processes.
  • Provide empathetic and informative support to patients and caregivers.
  • Collaborate with internal teams to resolve customer concerns and improve overall experience.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 7 years of experience in healthcare coordination or patient relations.
  • HIPAA compliance training and certification.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Preferred Qualifications:

  • Experience working in a healthcare start-up or technology company.
  • Certifications in healthcare or customer service.
  • Bilingual English-Spanish language proficiency.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.