Health Care Coordinator

2 days ago

Silver City, New Mexico, United States Main Street Health Full time

About Us:

Main Street Health is a leading provider of value-based care in rural America, committed to delivering high-quality medical care to patients and their families. We believe in the importance of trust and relationship-driven care in rural communities.

About the Role:

The Health Navigator plays a critical role in making healthcare easier for doctors and patients alike. As a key member of our team, you will develop trusted relationships with patients and providers, assisting with various patient-facing, administrative, and logistical tasks.

Your Responsibilities:

  • Meet with patients during the check-in process, entering data into our software platform for reporting and tracking purposes
  • Call patients to schedule an office visit or remind them to pick up their medication
  • Order and schedule various procedures, tests, and screenings
  • Identify and track progress on important gaps in patient care
  • Maintain a record of patient interactions and communicate with providers using electronic health records
  • Educate patients on their healthcare options, insurance benefits, and common medical conditions
  • Help patients access various community resources
  • Coordinate follow-up care after patients have been discharged from the hospital

Requirements:

  • You are a self-starter who is comfortable working independently
  • You enjoy meeting new people and developing relationships
  • You bring a strong service mentality to your work
  • You love your community and want to see it thrive
  • You can skillfully explain the importance of key activities that make patients healthier
  • You are flexible and excited to tackle new challenges
  • You love solving problems and will take whatever initiative is required to solve them
  • You are comfortable using data to help inform decisions and activities
  • You are excited by the idea of working in a fast-paced organization where change is the norm
  • You learn and apply new information quickly
  • You are familiar with and comfortable using multiple software platforms

Main Street Health is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that values and respects all employees. We do not discriminate on the basis of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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