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Patient Registration Coordinator
2 months ago
The Center for Diagnostic Imaging is seeking a dedicated Registration Specialist to enhance our patient services. This role is essential in ensuring a smooth and welcoming experience for patients seeking imaging services.
Key Responsibilities:
- Patient Registration (75%): Welcome and check-in patients for imaging services, accurately register demographic details, and manage payment plans and copays.
- Field calls efficiently for center staff and confirm upcoming appointments with patients.
- Act as a communication bridge between technologists and patients, providing updates on exam statuses and clinic information.
- Maintain the front office environment, ensuring a tidy lobby with organized materials and supplies.
- Prepare necessary documentation for daily appointments and manage the transmission of reports and medical forms to referring offices.
- Collaborate closely with technologists to facilitate a seamless transition for patients between the front office and technical areas.
Insurance Management (10%):
- Verify patient insurance coverage and pre-certify exams with insurance providers.
- Obtain necessary authorizations and handle requests for the release of patient information in accordance with company policies.
Scheduling Duties (10%):
- Coordinate transportation, interpreters, and accommodations for patients as needed.
- Process patient exam orders and ensure they align with scheduled appointments.
- Manage walk-in patients and requests for imaging orders from referring physicians.
- Maintain an accurate database of current and potential referring physicians.
Additional Responsibilities (5%):
Complete other assigned tasks as required.
Qualifications:
- High school diploma or equivalent.
- Proficient in Microsoft Office applications.
- 1-2 years of experience in customer service.
- Strong computer skills and typing proficiency.
Preferred Qualifications:
- Experience in a medical office setting.
- Familiarity with medical terminology and insurance processes.
- Bilingual candidates are encouraged to apply.
The Center for Diagnostic Imaging is committed to delivering exceptional clinical services, driven by a passion for patient care and support for referring providers.
