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Field Service Technician

2 months ago

Philadelphia, Pennsylvania, United States SOAR Consulting Full time
Join SOAR Consulting as a Field Service Technician and embark on a challenging career path that requires technical expertise and strong customer support skills. As a key member of our team, you will be responsible for installing and servicing automated material loading, unloading, and transfer devices on Punch Press, Laser, Press Brake, and Shearing equipment at customer facilities. Your primary focus will be on troubleshooting mechanical, electrical, hydraulic, and optical systems, as well as maintaining electronic systems and providing technical support to service engineers and customers. To excel in this role, you will need to possess a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and detail-oriented individual with a passion for technical work, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Install and service automated material loading, unloading, and transfer devices on Punch Press, Laser, Press Brake, and Shearing equipment
* Troubleshoot mechanical, electrical, hydraulic, and optical systems
* Maintain electronic systems and provide technical support to service engineers and customers
* Complete status reports and expense reports on a daily and weekly basis
* Provide strong customer support and maintain positive relationships

**Requirements:**

* Minimum of two years technical school, military technical training, or equivalent work experience
* Ability to analyze and repair mechanical, hydraulic, pneumatic, electrical systems
* Ability to use hand tools, Volt/Ohm Meter, Oscilloscope, Calipers, DMM
* Working knowledge of computers and Windows OS
* Ability to read and interpret mechanical and electrical drawings

**Travel and Training:**

* During the first 9 months, you will travel to HQ for training periodically and also train in the field
* Heavy travel schedule during this time period while you join other FSTs and Area Managers onsite at customer locations to become certified on the machines
* After training, travel will become more regional coverage

**Compensation and Benefits:**

* Highly competitive base salary (Plus OT)
* Monthly car allowance (Plus Mileage reimbursement)
* Cell phone, laptop, tools, and uniform
* Comprehensive benefits package to include major medical, dental, vision, and 401(k)

**About SOAR Consulting:**

SOAR Consulting is a leading provider of precision sheet metal fabricating equipment and software solutions. With a strong commitment to innovation and customer satisfaction, we strive to deliver exceptional results and exceed customer expectations. If you are a motivated and detail-oriented individual with a passion for technical work, we encourage you to apply for this exciting opportunity.