Field Service Technician

4 weeks ago


Philadelphia, Pennsylvania, United States Phila Communications LLC Full time
Job Overview

Phila Communications LLC is seeking a highly skilled Field Service Technician to provide on-site client installation, repairs, and maintenance of their equipment.

The ideal candidate will possess excellent communication skills, be prompt and reliable, and have a proven track record of client satisfaction.

Key Responsibilities
  • Support the client by overseeing all network services, performing tests on equipment and circuits, and troubleshooting issues in a timely manner.
  • Equipment and service: troubleshoot each problem, guide customers on how to properly use equipment, create reports of customer service calls, and make suggestions for equipment upgrades.
Requirements
  • High school diploma or GED required; Bachelor's degree or certification preferred.
  • Ability to build strong relationships with customers and display excellent communication skills.
  • Ability to manage workflow in a timely and consistent manner.
  • Ability to lift up to 55 pounds.
  • Problem-solving skills and mechanical aptitude.
  • Computer skills including Microsoft Office.
  • Knowledgeable about all safety requirements.

Phila Communications LLC is an equal opportunity employer.



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