Bilingual Customer Experience Associate
3 weeks ago
Modern Choice Insurance LLC is a leading insurance broker located in Las Vegas, NV. We pride ourselves on providing personalized service to our clients and building strong relationships with our community.
We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as paid time off and opportunities for advancement.
Job DescriptionThis is a full-time position that requires excellent customer service and communication skills. As a customer service representative, you will be responsible for:
- Providing support to customers via phone, email, and chat.
- Responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintaining accurate records of customer interactions.
To be successful in this role, you must have:
- A high school diploma or equivalent.
- Excellent verbal and written communication skills.
- Bilingual proficiency in Spanish.
- Strong interpersonal and problem-solving skills.
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Bilingual Customer Experience Associate
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