Bilingual Customer Experience Associate

3 weeks ago


Las Vegas, Nevada, United States Modern Choice Insurance LLC Full time
About Us

Modern Choice Insurance LLC is a leading insurance broker located in Las Vegas, NV. We pride ourselves on providing personalized service to our clients and building strong relationships with our community.

We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as paid time off and opportunities for advancement.

Job Description

This is a full-time position that requires excellent customer service and communication skills. As a customer service representative, you will be responsible for:

  • Providing support to customers via phone, email, and chat.
  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintaining accurate records of customer interactions.
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Bilingual proficiency in Spanish.
  • Strong interpersonal and problem-solving skills.


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