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Customer Experience Manager

2 months ago


Monroeville, Pennsylvania, United States Victoria's Secret Full time
Drive Sales and Customer Experience

As a Customer Experience Lead at Victoria's Secret, you will be responsible for driving top-line sales by selling, leading the sales floor, and coaching associates in the moment. You will also manage labor hours within the store to drive top-line sales and profit.

Key Responsibilities:
  • Lead the sales floor and coach associates to achieve sales goals
  • Manage labor hours to optimize sales and profit
  • Maintain visual merchandising standards to create an engaging store environment
  • Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions

Victoria's Secret is committed to providing a positive and inclusive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.