Customer Service Team Member

5 days ago


Monroeville, Pennsylvania, United States U-Haul Full time
Overview

We are seeking a motivated and friendly Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will play a vital role in providing exceptional service to our customers.

Salary

The estimated salary for this position is around $45,000 - $55,000 per year, depending on experience and location.

Job Description

In this role, you will be responsible for assisting customers with U-Haul products and services, inspecting and maintaining equipment, and using smartphone-based technology to manage rentals and inventory. You will also be required to move and hook up U-Haul trucks and trailers, clean and inspect equipment on the lot, and answer questions and educate customers regarding products and services.

Required Skills and Qualifications
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent
Benefits

We offer a range of benefits to our employees, including:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

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