Retail Customer Service Associate

3 weeks ago


Monroeville, Pennsylvania, United States FedEx Full time

FedEx Overview

We're looking for a talented individual to join our team as a Retail Customer Service Associate. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support.

About the Role

This is a great opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering excellent customer experiences. As a Retail Customer Service Associate, you'll work closely with our store team members to ensure that our customers receive the best possible service.

Responsibilities

  • Assist customers with their queries and resolve any issues promptly and professionally.
  • Work collaboratively with the store team to achieve sales targets and improve customer satisfaction.
  • Contribute to a positive and inclusive store environment by promoting a culture of respect and empathy.

What You'll Need

To succeed in this role, you'll need:

  • A strong passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.

Salary Information

We offer a competitive salary range of $40,000 - $55,000 per annum, depending on experience.

Benefits

In addition to a rewarding salary, we offer a range of benefits including:

  • Generous paid time off and holidays.
  • A comprehensive health insurance plan.
  • A 401(k) retirement savings plan with company match.

How to Apply

If you're a motivated and customer-focused individual who is looking for a new challenge, please submit your application today



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