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Accounts Receivable Supervisor

2 months ago


Chantilly, Virginia, United States Insight Global Full time

Position Overview:
Our organization is seeking an experienced Accounts Receivable Supervisor to lead our collections team. This role is pivotal in ensuring efficient management of our receivables and fostering strong relationships with our clients.


Key Responsibilities:
As the Accounts Receivable Supervisor, you will be responsible for:

  • Overseeing the collections department, managing a dedicated team of two, supported by the AR billing unit.
  • Ensuring timely responses from customers throughout the collections process.
  • Reviewing all necessary documentation related to sales orders for collections, including proof of delivery and sales tax, to facilitate effective customer interactions.
  • Analyzing sales contracts and customer purchase orders to address and resolve any disputes.
  • Preparing executive-level reports on collections activities for daily discussions with senior management and communications with the parent company.
  • Consolidating daily notes from the AR team to facilitate effective collections meetings.
  • Collaborating with sales and internal teams to resolve customer inquiries and disputes regarding invoices.
  • Maintaining robust relationships with clients and sales personnel to address payment challenges.
  • Documenting all efforts related to collections, including notes from communications with customers, and managing necessary documentation such as sales credit memos and invoices.
  • Handling contract closeout responsibilities.

Additional Duties:
Other tasks may include:

  • Managing cash receipts data and processing related documents in the ERP system.
  • Ensuring accuracy in tracking details within sales orders for collections.
  • Following up on receiving reports and resolving invoice discrepancies.
  • Conducting month-end reconciliation reports and journal entries.
  • Processing customer credit card transactions and credit memos.
  • Assisting with new customer card requests and providing support for team members during their absence.
  • Performing other responsibilities as assigned.

At Insight Global, we are dedicated to fostering diverse and inclusive workplaces where individuals can express their authentic selves. We are an equal opportunity employer, valuing every individual regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other characteristic protected by applicable laws.


Qualifications:
To be considered for this role, candidates should possess:

  • A Bachelor's degree in business, with a preference for accounting or finance.
  • A minimum of 7 years of relevant experience in commercial and government invoicing, collections, and sales and use tax.
  • Prior experience in government contracting.
  • 3-5 years of management experience specifically in AR invoicing or collections.
  • Proficiency in Costpoint, Navision, and Microsoft products.
  • Strong communication skills and the ability to connect effectively with team members.