IT Service Delivery Specialist
3 days ago
We are looking for a highly skilled IT professional to fill the position of IT Service Delivery Specialist. The ideal candidate will have a strong background in network administration and support, as well as excellent communication and problem-solving skills.
This role involves providing technical support to clients, developing and implementing solutions to improve their IT infrastructure, and collaborating with the project management team to ensure seamless delivery of projects.
We offer a competitive salary of $90,000 per year, plus benefits and a generous bonus plan.
Key Responsibilities:
- Provide technical support to clients via phone, email, and on-site visits
- Develop and implement solutions to improve client IT infrastructure
- Collaborate with the project management team to ensure seamless delivery of projects
- Participate in training and professional development opportunities to stay up-to-date with industry trends and technologies
Requirements:
- Bachelor's degree in Computer Science or related field
- 3-5 years of experience in network administration and support
- Excellent written and verbal communication skills
- Ability to work well under pressure and adapt to changing circumstances
- Familiarity with ITIL, Project+, and other industry-standard frameworks
Benefits:
- Competitive salary of $90,000 per year
- Generous bonus plan
- Medical, dental, and vision coverage
- 401(k) with employer match
- Three weeks of paid time off earned in the first year
- Ten paid holidays
About Maxwell IT
Maxwell IT offers managed services, cloud computing, cyber security, and unified communications solutions to healthcare, manufacturing, and professional service businesses throughout the Pacific Northwest.
We specialize in delivering flexible service plans and resources to help clients effectively plan for technology investments, manage ongoing operations, and overcome IT issues as they arise.
We take pride in seeing our clients succeed and are dedicated to the highest possible standard of IT expertise and customer service.
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