Customer Engagement Specialist
2 weeks ago
Part-Time Retail Sales Associate
Join our team at Recreational Equipment Inc, where we are dedicated to fostering an inclusive and diverse environment. We are looking for candidates who share our commitment to equity and antiracism.
Key Responsibilities:
- Assist customers by addressing inquiries related to products, memberships, and services.
- Maintain and organize the store, ensuring that all merchandise is accurately priced and displayed.
- Collaborate with management and team members to uphold visual merchandising standards.
- Promote and sell REI products and services while engaging in our Sales and Service Training.
- Process transactions efficiently at the register, adhering to our satisfaction guarantee.
- Handle special transactions, including orders and registrations.
- Identify and resolve customer concerns effectively.
- Support the Retail Store Pick-Up process by managing product receipts and customer pickups.
- Keep the customer hold area organized and up to date.
- Perform additional tasks as assigned.
Qualifications:
- Previous experience in retail is preferred.
- Ability to work collaboratively with team members to achieve business objectives.
- Flexibility in viewpoints to support team decisions.
- Strong problem-solving skills and innovative thinking.
- Effective communication abilities and rapport-building skills.
- Knowledge of outdoor activities relevant to the department.
- Consideration of the impact of decisions on customers and colleagues.
- Strong organizational skills and the ability to prioritize tasks effectively.
- Willingness to work a flexible schedule, including evenings and weekends.
At Recreational Equipment Inc, we are committed to creating a workplace where everyone feels safe and valued. We offer competitive benefits, including healthcare, discounts, and opportunities for personal growth.
We are an Equal Opportunity Employer.
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