Field Service Technician

1 month ago

Vineland, New Jersey, United States Wonderbench Full time
Job Title: Field Service Technician

We are seeking a highly skilled Field Service Technician to join our team at Wonderbench. As a Field Service Technician, you will be responsible for providing professional service and support to customers by performing system installations, startups, repairs, and maintenance of water treatment equipment.

Key Responsibilities:
  • Provide technical consultation and installation assistance to on-site personnel and contractors;
  • Provide customer pre-consultation, site readiness preparation, and startup monitoring;
  • Provide on-site training of customer personnel on proper operation of equipment;
  • Repair machines and systems, including rebuilds, and assist with unit refurbishments and replacements, both at facility and at customer sites;
  • Perform routine maintenance on equipment;
  • Make technical recommendations to maintenance technicians and treatment plant operators;
  • Complete service reports, recording repairs, warranty services, and maintenance performed;
  • Properly document, label, and return all defective parts resulting from repairs, warranty services, and maintenance;
  • Comply with safety and personal protective equipment policies at all times, including at customer sites that involve exposure to dangerous or hazardous conditions;
  • Determine the correct tools and equipment required to perform day-to-day duties;
  • Work with engineering, project management, and sales teams to resolve escalated problems;
  • Ensure all materials, tools, and equipment are kept safe, secure, and in good working order;
  • Ensure site work is carried out in the required order, for completion by the required timeline;
  • Travel 60-80% of the time to customer jobsites within the continental United States;
  • Other duties as assigned.
Requirements:
  • Three to five years of experience installing/repairing/maintaining water treatment equipment or in a related field;
  • Strong written and oral communication skills;
  • Basic computer skills and ability to use basic functions of Microsoft Office for reports and time and record keeping;
  • Machinery demonstration/pilot testing or controls knowledge;
  • Experience with electro-mechanical pneumatics hydraulics, AC/DC motor controls, PLCs, VFDs, and pump systems;
  • Ability to diagnose technical problems and determine proper solutions;
  • Strong mechanical, technical, and troubleshooting skills;
  • Detail oriented and able to write thorough and valuable site activity reports;
  • Ability to read and review blueprints, plans, specifications, and other documentation to prepare for startup or service;
  • Self-motivated with ability to work and think well independently;
  • Strong time management and organization skills;
  • Availability to work 8:00am to 5:00pm, Monday through Friday, with ability and willingness to work flexible shifts and weekends and adapt to changing work schedules;
  • Ability to travel;
  • Ability to climb water tower/storage tanks including elevated tanks;
  • Have and maintain a valid driver's license with a clean driving record (MVR will be run regularly).
Preferred Qualifications:
  • PLC and OIT programming and diagnostics;
  • Valid passport with ability to travel internationally;
  • Associate degree or higher in technical field or equivalent;
  • Water or wastewater treatment license or equivalent experience.
Work Environment:
  • Approximately 20% to 50% Light Industrial - May be exposed to areas of high noise levels, hazardous propellants, chemicals, and industrial facilities. Appropriate PPE and training will be provided for all conditions;
  • Approximately 60% to 80% Customer Jobsites - May be exposed to a variety of weather elements as well as areas of high noise levels, hazardous propellants, chemicals, and industrial facilities. Appropriate PPE and training will be provided for all conditions;
  • Exposure to liquid and dry chemicals and substances associated with water and wastewater treatment, including permanganate, polymers, sodium hypochlorite, and liquid ammonium sulfate, among others.
Physical Demands:
  • Regularly required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools, or controls;
  • Must have manual dexterity to operate the equipment and tools required for this position;
  • Must be able to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears;
  • Must wear furnished uniform and maintain clean and professional appearance while working with customers, vendors, and colleagues;
  • Ability to occasionally lift and/or move up to 75 lbs.;
  • Vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus;
  • Ability to perform work under a variety of weather conditions;
  • Ability to climb and work at heights on towers, roofs, water towers, and other elevated structures;
  • Working on construction sites with exposures to dangerous conditions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This position is non-exempt. Compensation is dependent on skill level. Benefits package and incentives are provided. Relocation assistance would be available for qualified candidates.

Qualified applicants should submit their resume when responding to this advertisement. No phone calls, please.

Cleanwater1, Inc. and its subsidiaries are equal opportunity employers supporting workforce diversity - M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

Wonderbench is partnering with cleanwater1 to recruit for this position. We will evaluate applicants relative to the requirements. Additionally, we may use an assessment and video interview to assess job fit and qualifications. Cleanwater1 will contact only those applicants who best meet the criteria for an interview. Wonderbench will retain your application materials and may contact you regarding future opportunities.

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