Senior Network Operations Engineer

3 weeks ago


Getzville, New York, United States Maintec Technologies Full time
Job Role:

As a Network Operations Engineer at Maintec Technologies, you will be responsible for providing 1st/2nd line technical support & incident management, monitoring for circuits and hardware. You will report and track carrier issues, hardware RMA's etc.

Key Responsibilities:

  • Manage operational network maintenance activities and implement changes
  • Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems
  • Assist with root cause analysis of incidents
  • Assist with periodic network reviews and analysis
  • Help with establishment of operational procedures & support documentation
  • Review, track and update network operations policies, standards and documentation
  • Assist with development of the network management platform adoption, configuration and tuning
  • Complete Daily network checks and operational handover duties
  • Participate in shift rotation coverage

Requirements:

  • 12 years of experience in IT infrastructure operations/support role
  • Knowledge of network routing and switching technologies and routing protocols
  • Experience with various Cisco equipment (routers, switches)
  • Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
  • Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
  • Formal technical certification such as CCNA/CCNP


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