Network Operations Specialist
4 weeks ago
As a Network Operations Engineer at Maintec Technologies, you will be responsible for providing 1st/2nd line technical support & incident management, monitoring for circuits and hardware. This includes reporting and tracking carrier issues, hardware RMA's, and managing operational network maintenance activities and implementing changes. You will also provide monitoring & fault management and remediation of alerts, tuning & optimization of monitoring systems, and assist with root cause analysis of incidents. Additionally, you will assist with periodic network reviews and analysis, help with establishment of operational procedures & support documentation, review, track and update network operations policies, standards and documentation, and assist with development of the network management platform adoption, configuration and tuning. Your daily tasks will include completing daily network checks and operational handover duties, and participating in shift rotation coverage.
Requirements:
- 12 years of experience in IT infrastructure operations/support role
- Knowledge of network routing and switching technologies and routing protocols
- Experience with various Cisco equipment (routers, switches)
- Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable
- Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable
- Formal technical certification such as CCNA/CCNP
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