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Crisis Intervention Specialist

2 months ago

Pittsfield, Massachusetts, United States Brien Center for Mental Health Full time

POSITION TYPE: Full-time, Part-time, and Per-Diem - All Shifts Available

GENERAL OVERVIEW

The role involves delivering crisis intervention, expert consultation, and comprehensive level of care assessments for individuals and providers in need of services.

KEY RESPONSIBILITIES

PROFESSIONAL DUTIES:

  • Adhere to the policies and procedures established by the Acute Care Division and the Brien Center.
  • Uphold ethical and professional standards in all interactions.
  • Represent the Brien Center with professionalism in community engagements.
  • Demonstrate a strong commitment to the mission of the Brien Center and the principles of community mental health.
  • Respond flexibly to the evolving needs of the program.
  • Collaborate effectively with colleagues and team members.

CLINICAL DUTIES:

  • Provide respectful and compassionate treatment to patients and referral sources.
  • Manage incoming crisis calls and referrals with efficiency.
  • Conduct thorough diagnostic assessments, including risk evaluations and level of care recommendations.
  • Deliver specialized assessments and interventions for children and families.
  • Handle crisis situations and other emergencies as assigned.
  • Coordinate and communicate with Brien Center colleagues and other community service organizations.
  • Offer clinical consultation and supportive services in various settings, including clinics, hospitals, and schools.
  • Provide case management and follow-up services for patients assessed by the Crisis Service.
  • Facilitate authorization and utilization reviews, collaborating with insurance providers as necessary.
  • Guide the admission process for hospital, respite, detox, and outpatient care.
  • Evaluate patients referred from higher levels of care for suitability for admissions and reassess as needed.

ADMINISTRATIVE DUTIES:

  • Maintain accurate and legible client records, ensuring timely documentation.
  • Submit necessary documentation at the conclusion of each shift.
  • Engage in clinical supervision on a bi-weekly basis.
  • Participate in scheduled staff meetings and agency training sessions.
  • Attend provider meetings and case supervision as directed by leadership.
  • Provide clinical supervision and training to new hires as assigned.
  • Oversee student interns as directed by leadership.
  • Cover shifts as needed.
  • Contribute to program development and quality improvement initiatives.
  • Participate in case supervision activities.
  • Perform additional duties as assigned.

QUALIFICATIONS

  • PhD, MSW, or a Master's Degree in Psychology, Counseling, Psychiatric Nursing, or a related clinical field.
  • LCSW, LICSW, or LMHC credentials preferred.
  • 2-3 years of clinical experience preferred.
  • Valid driver's license required.

SKILLS REQUIRED

  • Exceptional oral and presentation skills.
  • Strong leadership abilities and quick decision-making skills in clinical situations.
  • Proficient in computer usage.
  • Familiarity with DSM IV.
  • Knowledge of community resources.

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