Senior User Experience Researcher

4 days ago


Sunnyvale, California, United States Alibaba Group Full time

Job Title: Senior User Experience Researcher

At Alibaba Group, we are seeking a Senior User Experience Researcher to join our rapidly-growing User Experience Design & Research team. As a critical member of our team, you will be responsible for creating and driving research plans to discover actionable insights for creating exceptional user experiences.

Responsibilities:

  1. Develop and execute research plans to inform design decisions and drive business growth
  2. Lead cross-functional research teams to deliver high-quality outputs and manage stakeholder expectations
  3. Analyze complex data to extract insights and develop actionable recommendations
  4. Collaborate with designers, engineers, and product managers to translate research findings into product impact

Requirements:

  1. 5+ years of industry experience conducting research as a business analyst, market researcher, or UX Researcher
  2. 3+ years of experience managing projects and cross-functional teams
  3. Master's degree in human-computer interaction, experimental psychology, or related field

Preferred Qualifications:

  1. Experience with e-commerce businesses and analyzing log data for user behaviors
  2. Fluency in English and Chinese (Mandarin) is highly desirable

About Alibaba Group:

Alibaba Group is a rapidly-growing e-commerce company with a diverse and talented team of designers, content strategists, and user researchers dedicated to designing a world-class B2B e-commerce platform.



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