Customer Obsessed UX Research Lead

3 weeks ago


Sunnyvale, California, United States Amazon Full time

Amazon is committed to being a world-class e-commerce platform. To achieve this goal, we are looking for a Customer Obsessed UX Research Lead to join our team. As a leader in UX research, you will play a key role in driving user-centered design and decision-making across the organization.

The ideal candidate will have experience leveraging advanced research methodologies to deeply understand user behaviors, needs, and pain points. They will be able to translate these insights into actionable recommendations to improve the user experience.

This role requires someone who is passionate about understanding the latest learnings and innovations in behavioral science, research methods, and UX design. They will be able to apply this knowledge to inform key decisions and ensure a customer-centric approach.

Responsibilities
  • Lead user research efforts to uncover high-impact insights and inform key decisions
  • Analyze research data to identify trends and patterns, and synthesize findings into actionable recommendations
  • Partner closely with product, design, and engineering teams to align on research goals and inform key decisions

Salary Range: $123,000 - $163,000 per year, depending on location



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