Housekeeping Team Member

7 hours ago


Charlotte, North Carolina, United States StepStone Hospitality Full time

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at StepStone Hospitality. As a key member of our housekeeping team, you will play a vital role in ensuring our facilities are clean, safe, and welcoming for our guests.

Responsibilities

  • Deliver exceptional customer service by maintaining a clean and orderly environment
  • Supply own cleaning cart with necessary equipment and supplies
  • Restock shelves with paper products and cleaning supplies daily
  • Put away all incoming supplies and deliveries
  • Move and arrange furniture and turn mattresses as required
  • Strip, seal, and wax floors according to proper procedures
  • Report any shortages, damages, or security issues to management
  • Handle guest complaints and requests in a professional manner
  • Pick up trash and dirty linen from hallways
  • Perform daily job lists and record all serviced rooms
  • Maintain equipment in good working condition

Requirements

  • Ability to work independently and remain motivated
  • Excellent communication and customer service skills
  • Proven working experience in a relevant field
  • Professionalism, speed, and attention to detail

What We Offer

As a Housekeeping Team Member at StepStone Hospitality, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and maintaining a clean and safe environment for our guests.



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