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Restaurant Shift Manager

2 months ago

Newport News, Virginia, United States Wendy's Full time
Wendy's Shift Manager Job Description

At Wendy's, we're looking for experienced and motivated Shift Managers to join our team. As a Shift Manager, you'll play a critical role in ensuring our customers receive an outstanding dining experience.

Key Responsibilities:

  • Lead a team of crew members to achieve exceptional customer satisfaction and sales results
  • Manage food and labor costs to maintain profitability
  • Train and develop team members to improve their skills and performance
  • Ensure compliance with company policies and procedures
  • Monitor inventory levels and maintain a clean and organized work environment
  • Provide excellent customer service and resolve customer complaints in a professional manner

Requirements:

  • Previous food service or customer service experience required
  • Previous supervisory experience preferred
  • Flexible availability, including evenings, weekends, and holidays
  • Strong leadership and customer service skills
  • Fluent English-speaking and writing skills
  • Ability to lift 35 pounds to waist level

About Wendy's:

Wendy's is a fast-food restaurant chain with a strong commitment to quality and customer satisfaction. We're looking for individuals who share our values and are passionate about delivering exceptional customer experiences.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and fast-paced work environment

If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this Shift Manager position at Wendy's.