Senior HR Services Director

4 weeks ago

Rocklin, California, United States Oracle Full time
Job Title: Senior HR Services Director

Oracle is seeking a highly skilled and experienced Senior HR Services Director to join our team. As a key member of our HR Services leadership team, you will be responsible for developing and implementing world-class HR services, processes, and systems.

Key Responsibilities:

  • Develop and drive strategic transformation plans to achieve world-class results.
  • Foster teamwork, coach, and provide effective feedback.
  • Guide your team to analyze and resolve complex customer challenges.
  • Lead your team to identify system problem trends and guide them to implement innovative solutions.
  • Manage and optimize team operational performance, results, and efficiencies.
  • Be a global or regional process owner across multiple specialized functional areas.
  • Be a functional stakeholder and will lead regional and global methods and best practices.
  • Assist others using specialized expertise.
  • Build strong relationships with senior internal and external stakeholders and partners.
  • Perform work across the organization to achieve strategic goals.

Requirements:

  • Proven ability to lead high-performing, medium to large, global teams in an operations and service environment.
  • Demonstrated people leadership and management skills. Exceptional coaching and mentoring skills to develop talent. Excellent teacher.
  • Results-oriented and data-driven. Ability to create and manage to key performance indicators. Strong analytical skills.
  • Customer service-focused. Understand customer needs, effectively manage expectations, use sound judgment with sensitive topics, and escalate concerns when necessary.
  • Collaborate with partners and stakeholders to resolve complex problems, and negotiate and align on critical business decisions.
  • Passionate about identifying, leading, and driving process improvement, strategies, and innovation. Has led multiple continuous improvement initiatives by simplifying, standardizing, centralizing, and automating complex processes.
  • Energized by problem-solving, thinking critically, and quickly identifying root cause and corrective action strategies.
  • Lead and sponsor multiple complex projects and initiatives across operation functions, systems, and regions.
  • Master at managing and adapting to rapid change. Proven ability to effectively communicate and motivate teams through transformation.
  • Expert at managing capacity and knowing how to flex your team to meet the changing needs of the organization.
  • Excellent communication and presentation skills - directly and succinctly - across cubicles, organizational boundaries, and cultures. Comfortable creating and delivering presentations on a variety of topics. Excellent facilitator.
  • Strong business acumen. You are an experienced professional with multiple areas of specialization.
  • Ability to thrive in fast-paced, high-stakes, and change-driven environments.
  • High attention to detail. Examples such as reviewing work content and managing system testing and quality checks.
  • Highly organized and able to efficiently manage multiple priorities. Meets deadlines.
  • Fluent in industry best practices and know how to leverage these to achieve world-class results.
  • Flexibility to adjust schedule as needed for global time zones.

Preferred Qualifications:

  • Management experience in shared service center environments. HR Operations ideal.
  • Strong project management skills.
  • Continuous improvement skills including Lean, Kata, Six-Sigma.
  • Expert skills in Excel and PowerPoint. Able to create complex formulas in spreadsheets.
  • Extensive experience with Oracle internal tools and HCM products.

Education/Experience:

  • Bachelor's degree in a relevant field required. MBA or equivalent preferred.
  • 10 years of people management experience, including 3+ years managing managers.

About Us:

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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