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Senior IT Specialist

1 month ago

Salt Lake, Utah, United States University of Utah Full time
Job Summary

Under minimal supervision, the Senior IT Specialist will be responsible for planning, organizing, directing, and controlling all aspects of classroom technology. This includes managing interactive video conferencing classrooms, network accounts, and scheduling upgrades to computer hardware and software applications.

Key Responsibilities
  • Manage and maintain classroom technology for the Salt Lake City campus.
  • Timely troubleshoot any IVC technical problems related to video quality or sound quality and work with Salt Lake City staff to resolve.
  • Maintain a system log for the IVC classrooms at both campuses.
  • Provide faculty leadership with timely updates and proposed solutions for any technology or classroom issues or disruptions.
  • Perform information systems and AV equipment support and development in multiple areas, including data storage and control, software applications training, and data coordination.
  • Manage network security and infrastructure in accordance with University policies and procedures, including student data security.
  • Liaise with faculty teams to ensure classroom technology operates effectively through all phases of the curriculum.
  • Work with vendors to repair or replace IVC video or audio components as needed.
  • Follow University protocol for retiring old equipment.
  • Perform periodic exam proctoring.
  • Provide AV system support through contractual assignments with UEN.
  • Remotely cover the St. George campus as needed.