Field Service Technician

2 days ago


Reston, Virginia, United States Airswift Full time
Job Summary

This is a challenging and rewarding role that requires extensive travel to customers' locations in North America and sometimes globally. As a Field Service Representative, you will be responsible for providing field service for the commissioning, monitoring, and troubleshooting of our wastewater systems used by our new and existing customers.

Key Responsibilities
  • Commission, start-up, and optimize MBR facilities to ensure efficient and effective operation.
  • Provide aftermarket and warranty services to customers, including 24/7 phone support.
  • Develop site-specific detailed start-up plans with the company process engineering and the customer/contractors.
  • Assist in the development of, and complete project-specific test reports and project documentation.
  • Verify that the installation of our equipment by the customer (or Contractor) has been done according to our standards and project-specific requirements.
  • Set up PLC equipment, establish communication with the PLC, and work with the customer to complete electrical (I/O) checks.
  • Assist clients in process startup, including sanitization, seeding, etc.
  • Assist clients with the initial operation of the plant.
  • Maintain all ISO and non-ISO project documentation.
  • Provide operator training, commission, 24/7, and remote monitoring programs.
  • Transfer lessons learned from the field to R&D, engineering, and manufacturing for continuous improvement.
Requirements

This role requires a strong understanding of wastewater treatment systems, process control, and commissioning procedures. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.



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