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Apartment Maintenance Technician II
2 months ago
We are seeking a highly skilled and experienced Maintenance Technician II to join our team at Windsor Communities. As a key member of our maintenance team, you will be responsible for performing routine maintenance tasks, completing work orders, and ensuring the overall upkeep of our properties.
Key Responsibilities- General Maintenance: Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
- Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. Utilize property management software to track and manage work orders.
- Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
- Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
- Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
- Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
- Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
- Record Keeping: Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds. Utilize computer, smartphone, and tablet to track and manage records.
- Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company's values and culture. Interact professionally with contractors, vendors, and suppliers.
- Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.
- Housing Discount: Eligible for 30% housing discount at a Windsor Community.
- Quarterly Performance Bonuses: Quarterly performance bonuses available.
- PTO and Holidays: Annual PTO including 10 vacation days, 6 sick days, 3 floating days, and 9 paid holidays.
- Regional Awards: Bi-annual regional sales, service, and performance awards.
- Cellphone Stipend and Allowances: Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.
- Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
- Experience: Minimum of 2 years of experience in apartment maintenance or a related field. Proficient in using hand and power tools. Strong experience in HVAC, plumbing, electrical, and general maintenance repairs. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Experience and ability using smart devices and property management software. EPA Type II preferred or ability to become certified within 90 days of start date. CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
- Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to stand, walk, bend, and climb stairs/ladders for extended periods. Comfortable working in various weather conditions and environments.
