Apartment Maintenance Technician

4 weeks ago

Pittsburgh PA USA, United States Preferred Apartment Communities Full time
About Us

Preferred Apartment Communities is a leading operator of Class A multifamily properties. Our company culture emphasizes respect for our residents, vendors, and colleagues. We strive for quality, consistency, and innovation, which has earned us national recognition. Learn more about us at our website.

Location: City Vista - Pittsburgh, PA

What We Offer
  • Generous paid time off program
  • 13 paid holidays plus 3 floating holidays and paid volunteer day
  • Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
  • 401k with exceptional employer match
  • Associate Apartment Discount
  • Educational Assistance Program (tuition and certifications)
  • Company-paid employee assistance, mental health, and wellness programs
Responsibilities
  • Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community
  • Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.)
  • Respond to and resolve emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays)
  • Prepare vacant apartments to make rent ready
  • Perform preventative maintenance work
  • Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment, appliances, etc.
  • Interact directly with residents
  • Maintain logbooks and databases; enter service requests and status updates into database
  • Assist in monitoring contractors' work performance
  • Support the Service Manager in meeting budget responsibilities
  • Follow and promote company policies and procedures
  • Make Customer Service a priority
  • Perform light cleaning duties such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
  • Maintain (clean, orderly, and in working conditions) all amenity areas (pool, compactors, weight rooms, parking decks, etc.)
Customer Service Responsibilities
  • Wear a complete clean and neat uniform when working on any PAA Property including nights and weekends, if applicable
  • Communicate with residents and prospects in a manner consistent with PAA's standards
  • Read and/or listen to resident requests/complaints
  • Receive resident complaints in a calm, open, and professional manner
  • Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
  • Deliver newsletters, correspondence, etc. to residents' apartment
  • Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager
Special Physical Requirements
  • Move appliances from one apartment unit to another apartment unit on opposite ends of the property
  • Move commercial laundry rooms equipment
  • Perform maintenance on special equipment (i.e., exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates)
  • Perform resident service functions or make upgrades to the apartment home
EEO Statement

PAC is an equal opportunity employer. We prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis. We are committed to providing reasonable accommodations.

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