Falmouth Branch Ambassador

5 days ago

Falmouth, Massachusetts, United States FIRST CITIZENS FEDERAL MASTER Full time
Join Our Team: We are First Citizens Federal Credit Union, dedicated to empowering our members and supporting our community. As a Member Support Specialist, you will play a vital role in helping our members achieve financial freedom and navigating the complexities of banking.

Salary Range: $42,000 - $52,000 per year (dependent on experience)

About the Job:
We're looking for someone with positive vibes and a willingness to help others. As a Member Support Specialist, you will provide a positive member experience and assist in various branch activities. Your ability to think outside the box and collaborate with our team will make you a valuable asset to our organization.

Key Responsibilities:
- Deliver exceptional customer service
- Resolve member inquiries and concerns
- Assist with branch activities and projects

What We Offer:
- Collaborative work environment
- Opportunities for growth and development
- Continuing education and tuition assistance
- Employee assistance program
- Work-life balance
- 401K program with 5% company match
- Volunteer time off
- Health insurance

Working Conditions:
This role requires moderate standing, walking, and sitting. You will be working in an office environment with moderate noise levels. The position does not involve climbing or crawling but may require kneeling or squatting occasionally. You will be required to lift and carry items up to 25 pounds, such as bankers' boxes, and operate standard office equipment.

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