Member Support Specialist

5 days ago


Falmouth, Massachusetts, United States FIRST CITIZENS FEDERAL MASTER Full time
Falmouth Branch Ambassador: Are you passionate about serving others and building strong relationships? Do you thrive in a fast-paced environment and enjoy learning new skills? As a Falmouth Branch Ambassador, you will play a vital role in supporting our members and driving business growth in our Falmouth location.

Salary Range: $48,000 - $58,000 per year (dependent on experience)

About the Job:
We're looking for a skilled and motivated individual to join our team as a Falmouth Branch Ambassador. In this role, you will deliver exceptional customer service, build strong relationships with members, and contribute to the success of our branch. Your ability to communicate effectively and work collaboratively with our team will make you a valuable asset to our organization.

Key Responsibilities:
- Deliver exceptional customer service
- Build strong relationships with members
- Contribute to branch success and growth

What We Offer:
- Supportive and collaborative work environment
- Opportunities for growth and development
- Continuing education and tuition assistance
- Employee assistance program
- Work-life balance
- 401K program with 5% company match
- Volunteer time off
- Health insurance

Working Conditions:
This role requires moderate standing, walking, and sitting. You will be working in an office environment with moderate noise levels. The position does not involve climbing or crawling but may require kneeling or squatting occasionally. You will be required to lift and carry items up to 25 pounds, such as bankers' boxes, and operate standard office equipment.

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