GenAI Application Support Specialist

3 days ago


Providence, Rhode Island, United States Cognizant North America Full time
About Cognizant North America

Cognizant is a leading provider of Information Technology, Consulting, IT Infrastructure, and Business Process Outsourcing services. Our mission is to dedicate our business process and technology innovation know-how, deep industry expertise, and worldwide resources to working together with customers to make their businesses stronger.

The Role

We are seeking a highly skilled GenAI Application Support Analyst to join our team of IT professionals in a permanent role. The ideal candidate will have a strong background in APIs, PostgreSQL databases, and experience with FastAPI, OpenShift, and PostgreSQL.

Key Responsibilities
  • Provide technical guidance and mentorship to offshore developers to promote a collaborative and productive work environment.
  • Ensure the smooth operation of GenAI applications and provide timely support to resolve technical issues.
  • Collaborate with cross-functional teams to identify and implement process improvements.
Requirements
  • 8-10 years of experience as a Sr. Software Engineer.
  • Practical experience with APIs and PostgreSQL databases.
  • Knowledgeable in FastAPI, OpenShift, and PostgreSQL.
  • Experience in production support is an advantage.
What We Offer
  • Competitive annual salary based on experience and qualifications.
  • Discretionary annual incentive program and stock awards based on performance.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, paid holidays, paid time off, 401(k) plan, and contributions.


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