Retail Operations Manager
2 weeks ago
About Our Store
Pebble Creek Store (150th Dr & McDowell Rd) is a leading retailer in the region, and we are seeking a highly skilled Retail Store Management Trainee to join our team.
We offer a comprehensive Total Rewards package, including 5 Medical Plans, Employer Funded Health Reimbursement Account (HRA), 3 Dental Plans, Vision Plan, 401K with immediate participation upon hire, Employer Paid Life Insurance, Employee Assistance Program (EAP), Paid Time Off, Sick and Vacation, and Paid Holidays. Our company values diversity and is centered on success, having been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years.
Job Description- Drive retail business operations at our Retail Store location to help fund the Goodwill mission of ending unemployment.
- Directly lead Assistant Store Manager(s), Production Team, and Donation Attendants.
- Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.
Essential Duties and Responsibilities:
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Coordinates with Retail District Manager to develop and implement strategic plans to drive donations.
- Monitors product levels daily to achieve bottom line sales budget against targets.
- Ensures payroll costs and operating costs are managed to budget.
- Ensures Team Members deliver excellent customer service to donors and customers.
- Maintains regular and consistent in-person attendance.
- Serves as a Goodwill ambassador to the community.
The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience.
Requirements- High School Diploma or equivalent required.
- TWO years' work experience in Retail Management, preferably thrift.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Valid drivers' license and clean MVR required.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
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