Animal Care Support Specialist
3 weeks ago
We are looking for a highly skilled Veterinary Receptionist to join our team at Vetcelerator.
About the RoleThis is a critical role that requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Duties and Responsibilities- Welcome clients and their pets, ensuring a warm and welcoming atmosphere.
- Handle phone calls and emails, responding to client inquiries and managing appointments.
- Use practice management software to schedule appointments and manage patient information.
- Ensure seamless check-in and check-out processes, addressing client concerns and processing payments.
- Maintain accurate and up-to-date records of patient information and medical documents.
- Keep the reception area clean and organized, providing a positive client experience.
- A minimum of 1 year of experience in a customer service or receptionist role.
- Familiarity with Avimark or similar veterinary practice management software.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- A genuine passion for animals and a commitment to providing exceptional care.
The estimated salary for this position is $50,000 - $60,000 per year, depending on experience.
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