Animal Care Support Specialist

3 weeks ago


Brooklyn, New York, United States Vetcelerator Full time

We are looking for a highly skilled Veterinary Receptionist to join our team at Vetcelerator.

About the Role

This is a critical role that requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Duties and Responsibilities
  • Welcome clients and their pets, ensuring a warm and welcoming atmosphere.
  • Handle phone calls and emails, responding to client inquiries and managing appointments.
  • Use practice management software to schedule appointments and manage patient information.
  • Ensure seamless check-in and check-out processes, addressing client concerns and processing payments.
  • Maintain accurate and up-to-date records of patient information and medical documents.
  • Keep the reception area clean and organized, providing a positive client experience.
What We're Looking For
  • A minimum of 1 year of experience in a customer service or receptionist role.
  • Familiarity with Avimark or similar veterinary practice management software.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • A genuine passion for animals and a commitment to providing exceptional care.
Benefits

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience.



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