Animal Care Coordinator
3 weeks ago
We are seeking a highly skilled and compassionate Clinic Front Desk Associate to join our team at Prospect Park Animal Clinic. As the primary point of contact for our clients, you will play a vital role in providing exceptional customer service and ensuring the seamless operation of our clinic.
Key Responsibilities:
- Warmly welcome clients and their pets, setting a positive tone for their visit.
- Respond to incoming calls and emails in a timely and professional manner, addressing client inquiries and appointment requests.
- Efficiently schedule appointments using practice management software (Avimark), accurately capturing patient information.
- Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns.
- Organize and maintain accurate digital records by scanning and cataloging essential medical documents and records.
- Ensure the reception area remains clean, organized, and inviting at all times.
Requirements and Qualifications:
- Previous experience in a customer service or receptionist role is preferred.
- Familiarity with Avimark or similar veterinary practice management software is a plus.
- A minimum of 1 year of experience working in the veterinary field.
- Excellent communication and interpersonal skills.
- Exceptional organizational abilities and attention to detail.
- A genuine passion for animals and a dedication to delivering exceptional care.
Estimated Salary Range:$50,000 - $65,000 per year, based on experience.
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