Animal Care Coordinator

3 weeks ago


Brooklyn, New York, United States Vetcelerator Full time
Clinic Front Desk Position at Vetcelerator

We are seeking a highly skilled and compassionate Clinic Front Desk Associate to join our team at Prospect Park Animal Clinic. As the primary point of contact for our clients, you will play a vital role in providing exceptional customer service and ensuring the seamless operation of our clinic.

Key Responsibilities:
  • Warmly welcome clients and their pets, setting a positive tone for their visit.
  • Respond to incoming calls and emails in a timely and professional manner, addressing client inquiries and appointment requests.
  • Efficiently schedule appointments using practice management software (Avimark), accurately capturing patient information.
  • Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns.
  • Organize and maintain accurate digital records by scanning and cataloging essential medical documents and records.
  • Ensure the reception area remains clean, organized, and inviting at all times.

Requirements and Qualifications:
  • Previous experience in a customer service or receptionist role is preferred.
  • Familiarity with Avimark or similar veterinary practice management software is a plus.
  • A minimum of 1 year of experience working in the veterinary field.
  • Excellent communication and interpersonal skills.
  • Exceptional organizational abilities and attention to detail.
  • A genuine passion for animals and a dedication to delivering exceptional care.

Estimated Salary Range:$50,000 - $65,000 per year, based on experience.

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