Customer Experience Team Member

6 days ago


Flower Mound, Texas, United States Michaels Full time
Job Description

Michaels is seeking a highly motivated and customer-focused Store Team Member to join our team. As a Store Team Member, you will play a key role in delivering an exceptional customer experience, driving sales growth, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Sales and Merchandising: Maintain a thorough knowledge of products, promote sales, and ensure that merchandise is displayed and priced correctly.
  • Store Operations: Assist with receiving and processing merchandise, maintain a clean and organized store environment, and ensure that all store policies and procedures are followed.
  • Teamwork: Collaborate with other team members to achieve sales goals, provide support during peak periods, and participate in store events and promotions.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
Working Conditions:

The Store Team Member will work in a retail store environment, which may include standing for long periods, lifting up to 50 pounds, and working in a fast-paced environment. The ideal candidate will be able to work a variety of shifts, including evenings and weekends.

Michaels is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.


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