Clinical Support Specialist

5 days ago

Bridgeport, Connecticut, United States WVU Medicine Full time
About the Role

We are seeking a highly skilled and compassionate Clinical Support Specialist to join our team at WVU Medicine. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and supporting the clinical operations of our nursing unit.

Key Responsibilities
  • Assist with directing the flow of activities within the nursing unit, ensuring seamless communication and collaboration among team members.
  • Maintain optimal communication between members of the healthcare team, providing direct patient care in compliance with established competencies, policies, and standards.
  • Perform direct patient care as assigned, applying good judgment and knowledge of skills required within the realm of job responsibility.
  • Report all pertinent observations and concerns directly to the nurse, ensuring timely and effective communication.
  • Document in the Electronic Medical Record as per policy, maintaining accurate and up-to-date records.
  • Perform clerical skills, including use of computer, copier, fax, phones, and other equipment, to support the efficient operation of the unit.
  • Maintain patient privacy, dignity, and confidentiality, adhering to strict confidentiality protocols.
  • Demonstrate competency in technical skills, complete skills checklist, and correctly perform these skills daily as required.
  • Answer call bells according to hospital standards, providing timely and responsive care to patients.
  • Use equipment appropriately, ensuring safe and effective use of medical devices.
Requirements
  • High school graduate or equivalent.
  • BLS certification within 90 days of hire.
  • One year of patient care assistant experience and/or clerical experience.
Preferred Qualifications
  • Post-high school business or secretarial or computer training.
  • Medical terminology knowledge.
  • Notary Public for the State of West Virginia or obtain within 6 months of hire date and keep it up-to-date.
Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Exposure to body fluids, human tissues, contagious diseases, sharps, and explosive gases.
  • Exposure to cleaning agents and disinfectants.
  • Exposure to high stress and constant interruptions.
  • Exposure to electrical current.
  • Exposure to radiation from x-rays.
Skills and Abilities
  • Demonstrate ability to problem solve in a rapid, accurate manner.
  • Establish good rapport with all staff and physicians.
  • Thrive in a fast-paced environment, able to multi-task.
  • Able to maintain composure and effective communication during times of stress.
  • Able to communicate effectively with a multidisciplinary team.
  • Make decisions based on the best interest of the patient, unit, and hospital.
  • Full support of all hospital and unit initiatives with a positive attitude.

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