Patient Access Liaison
3 weeks ago
This is a contract job opportunity with MedTeam Staffing.
Job Summary:The Patient Access Representative will act as the liaison between the organization and the customer/patient, providing product education and handling a wide variety of questions while ensuring a positive customer service experience.
Key Responsibilities:- Act as a liaison between the company, the customer base, and patients.
- Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet.
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
- Inquire, clarify, and confirm customer requirements and understanding of the solution.
- Provide additional customer education and information as needed.
- Qualify and establish inbound new customers requesting company products and services.
- Work in multiple databases to research complex issues and questions.
- Notify clients of test results in a timely and accurate manner.
- Review test forms for accuracy and report any discrepancies.
- Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.
- High school diploma or equivalent experience.
- Previous experience in customer service preferred.
This is a great opportunity to work with a reputable company and gain valuable experience in the healthcare industry.
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Patient Access Representative
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Medford, Oregon, United States MedTeam Staffing Full timeJob Title: Patient Access RepresentativeThis is a contract job opportunity with MedTeam Staffing.Job Summary:The main function of a Patient Access Representative is to act as the liaison between the organization and the customer/patient. They will provide product education and handle a wide variety of questions while ensuring a positive customer service...
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Medford, Oregon, United States Asante Full timeJob SummaryThe Patient Access Representative provides customer-service coverage in centralized registration areas such as front office, outpatient, inpatient, and emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services.Key ResponsibilitiesAppointment schedulingRegistration and...
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