Customer Support Technologist for North America

6 days ago


Indianapolis, Indiana, United States SST Direct Full time

SST Direct is looking for a highly skilled Customer Support Technologist to join their team as a Field Service Engineer. This challenging role comes with a competitive salary of $31.25/hour and a comprehensive benefits package, including PTO, Medical, Dental, Vision, 401k, LTD, STD.

As a Field Service Engineer, you will be responsible for providing exceptional customer support and technical expertise to customers in North America. Your key responsibilities will include installing, maintaining, troubleshooting, and repairing company equipment, as well as completing basic retrofits, software installations, and customer training.

To succeed in this role, you should have a strong background in electrical and computer systems, with experience in robotics, lasers, automation systems, or mechatronics. A two-year technical degree in engineering or a related field is preferred, but not required.

This is a field-based position that requires 100% travel within North America to support customers. Occasional overnights may be necessary. A valid driver's license, ability to obtain a US passport, and rent automobiles are must-haves.



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