Customer Liaison Specialist

5 days ago


Indianapolis, Indiana, United States TEKsystems Full time

Job Summary

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This role is responsible for serving as a liaison between our clients and the call center staff. The Customer Liaison Specialist will provide administrative support and processing for call center staff.

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Key Responsibilities:

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  • Correspond with clients in a professional manner via phone, email, and fax.">
  • Manage client accounts which requires analyzing accounts to resolve balance discrepancies.">
  • Perform data entry tasks.">
  • Post payments and adjustments.">
  • Request itemized bills from clients.">
  • Verify insurance eligibility.">
  • Research and retrieve information from client sites.">
  • Inspect bankruptcy notifications.">
  • Generate client reports.">
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Benefits:

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We offer a competitive salary range of $16.00 - $16.00 per hour, along with a comprehensive benefits package that includes medical, dental & vision coverage, critical illness, accident, and hospital insurance, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave.

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Work Environment:

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This is a fully onsite position located in Indianapolis, IN.

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About Us:

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TEKsystems is a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia.

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We are an equal opportunity employer and welcome applications from all qualified candidates without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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