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Retail Sales Associate

2 months ago

Cambridge, Massachusetts, United States Staples Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Staples. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet all customers in a professional and welcoming manner, answer questions, and provide solutions to meet their needs.
  • Transaction Processing: Ring up sales, process returns, and handle customer transactions in a timely and accurate manner.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves and processing merchandise.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements
  • Customer Service Experience: Previous experience in a customer-facing role, preferably in retail.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team to achieve sales goals and provide excellent customer service.
  • Adaptability: Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow in your career.