Member Support Specialist

2 weeks ago


Nashville, Tennessee, United States DayTwo Full time
About the Role

We are seeking an experienced Member Support Specialist to join our growing organization at DayTwo. As a key member of our Member Acquisition team, you will play a crucial role in defining the enrollment experience for our applicants.

Key Responsibilities
  • Manage the enrollment process for applicants, providing proactive motivation and information to ensure a smooth experience.
  • Regularly call applicants to make personal connections, answer questions, and provide support and encouragement.
  • Guide applicants through the enrollment process, using data-driven insights to build stronger relationships and improve conversion rates.
  • Work with confidential health information and exercise discretion and judgment.
  • Identify areas of opportunity and recommend value-added solutions to improve the enrollment process.
Requirements
  • At least 1 year of experience in a member acquisition or member enrollment role.
  • Proven customer service skills, with experience meeting quality and service level standards.
  • Strong time management skills, including prioritizing, organizing, and tracking details.
  • High degree of efficiency in Microsoft Excel.
  • Experience with SalesForce is a plus.
  • Entrepreneurial spirit and comfort in ambiguity.
  • Excellent communication, coaching, and development skills.
  • Able to build relationships and trust with others quickly, both on the phone and via email.
  • Ability to multi-task while staying detail-oriented.
What We Offer
  • A science-first, mission-driven culture focused on improving the lives of people impacted by type 2 and prediabetes.
  • Competitive compensation and stock options.
  • A comprehensive benefits package and company perks.
  • Flexible PTO policy.


  • Nashville, Tennessee, United States DayTwo Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Member Support Specialist to join our growing organization. As a key member of our Member Acquisition team, you will play a critical role in defining the DayTwo story and bringing it to life as we alleviate the suffering caused by chronic conditions, starting with diabetes.Key...


  • Nashville, Tennessee, United States JobsRUs Full time

    Job Title: Member Support AnalystJobsRUs.com is seeking a highly skilled Member Support Analyst to join our team in Nashville, TN. This is a fantastic opportunity to work with a dynamic company and contribute to the success of our clients.Job Summary:The Member Support Analyst will be responsible for providing exceptional customer service to our members,...


  • Nashville, Tennessee, United States Tennessee Housing Development Agency Full time

    Job Title: Systems Support SpecialistWe are seeking a highly skilled Systems Support Specialist to join our team at the Tennessee Housing Development Agency. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.Responsibilities:Provide technical support and...

  • IT Support Specialist

    3 weeks ago


    Nashville, Tennessee, United States BLAKEFORD AT GREEN HILLS CORPORATION Full time

    Job SummaryThe IT Specialist is a key member of the Blakeford at Green Hills team, responsible for ensuring the smooth operation of our technology systems and infrastructure. This role requires a strong technical background, excellent problem-solving skills, and the ability to work effectively with residents and employees.Key ResponsibilitiesProvide...

  • IT Support Specialist

    2 weeks ago


    Nashville, Tennessee, United States Omni Inclusive Full time

    IT Site Support SpecialistOmni Inclusive is seeking a highly skilled IT Site Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support services to all employees in supported offices.This is a hands-on role where you will provide both remote and desktop support, as well as assist with...


  • Nashville, Tennessee, United States HealthCare Support Full time

    Job Title: Travel Echocardiography SpecialistHealthcare Support is seeking a skilled Travel Echocardiography Specialist to join their team in Nashville, Tennessee.Job Description & RequirementsSpecialty: EchocardiographyDiscipline: Allied Health ProfessionalEmployment Type: TravelPerks: Up to $500 relocation reimbursement, Reimbursement for...


  • Nashville, Tennessee, United States Revance Therapeutics, Inc. Full time

    Job Title: IT Support SpecialistJob Summary:Revance Therapeutics, Inc. is seeking a highly skilled IT Support Specialist to join our team in Nashville, TN. As a member of our rapidly expanding company, you will provide onsite (with some remote) desktop technical support for our staff located in the Nashville Office.Key Responsibilities:• Provide superior...

  • IT Support Specialist

    2 weeks ago


    Nashville, Tennessee, United States National Council of State Housing Agencies (NCSHA) Full time

    Job Title: Systems Support SpecialistJoin the National Council of State Housing Agencies (NCSHA) team as a Systems Support Specialist. In this role, you will provide technical support for software, hardware, and remote networks, as well as initial response and resolution for help-desk calls.Key Responsibilities:Provide technical support to local and remote...

  • IT Support Specialist

    2 weeks ago


    Nashville, Tennessee, United States Tennessee Housing Development Agency Full time

    Job SummaryWe are seeking a highly skilled Systems Support Specialist to join our team at the Tennessee Housing Development Agency. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.Key ResponsibilitiesProvide technical support and troubleshooting for computer...


  • Nashville, Tennessee, United States Omni Inclusive Full time

    Job DescriptionWe are seeking a highly skilled UNIX Support Specialist to join our team at Omni Inclusive. As a key member of our IT department, you will be responsible for providing top-notch support for our UNIX-based systems and applications.Key ResponsibilitiesProvide expert-level support for UNIX-based systems, including troubleshooting, maintenance,...


  • Nashville, Tennessee, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a skilled Travel Nurse ICU Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Summary:Our client is seeking a qualified Travel Nurse ICU Specialist to work in...

  • IT Support Specialist

    2 weeks ago


    Nashville, Tennessee, United States Revance Therapeutics, Inc. Full time

    Job Title: IT Support SpecialistJob Summary:The IT Support Specialist will provide onsite (with some remote) desktop technical support for Revance Therapeutics staff located in the Nashville Office. As a member of a rapidly expanding company, you must be organized, focused and self-driven. You have a passion for problem-solving and seeing issues through to...

  • IT Support Specialist

    3 weeks ago


    Nashville, Tennessee, United States Center for Nonprofit Management Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at the Center for Nonprofit Management. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our staff and clients.Key ResponsibilitiesProvide technical support for computer systems, software, and...


  • Nashville, Tennessee, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a Travel Nurse RN Specialist, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our healthcare organization.Job...

  • IT Support Specialist

    2 weeks ago


    Nashville, Tennessee, United States United Surgical Partners Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at United Surgical Partners. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and patients.Key ResponsibilitiesProvide technical support and assistance to staff and patientsManage and resolve IT issues in...


  • Nashville, Tennessee, United States Sitechtr Full time

    Job Title: Technology Support SpecialistSitech Tri-Rivers is seeking a highly skilled Technology Support Specialist to join our team. As a key member of our support team, you will provide primary assistance, support, and training for our customers in a designated territory.Responsibilities:Assist and perform installation of machine control systems, including...


  • Nashville, Tennessee, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a skilled Travel Nurse ICU Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNShift:...


  • Nashville, Tennessee, United States Cornerstone Financial Credit Union Full time

    Job Title: Clerical Support Specialist - LendingCornerstone Financial Credit Union is seeking a highly organized and detail-oriented Clerical Support Specialist to join our Lending team. As a key member of our team, you will provide exceptional support to our lending staff, ensuring seamless operations and exceptional member service.Key...


  • Nashville, Tennessee, United States Tential Full time

    Job Title: Application Support SpecialistAt Tential, we are seeking a highly skilled Application Support Specialist to join our team. As a key member of our technical team, you will be responsible for designing and developing modern web-based applications, including program design, coding, testing, debugging, and requirements documentation.The ideal...


  • Nashville, Tennessee, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a Med-Surg Travel Nurse, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our healthcare...