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Retail Customer Experience Team Lead

2 months ago

Conyers, Georgia, United States T.J. Maxx Full time
Customer Experience Coordinator Role at T.J. Maxx

We are seeking a skilled Customer Experience Coordinator to join our team at T.J. Maxx in Conyers, GA. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, overseeing a team of associates, and driving sales growth.

Key Responsibilities:
  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Lead and train a team of associates to provide exceptional customer service
  • Address customer concerns and issues promptly and professionally
  • Coordinate store operations and ensure a seamless customer experience
Requirements:
  • Proven experience in customer-facing roles, preferably in retail
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required