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Warehouse Operations Manager
1 month ago
{"Job Title": "Assistant Branch Manager", "Job Summary": "We are seeking an experienced Assistant Branch Manager to join our team at Restaurant Depot. As a key member of our management team, you will be responsible for ensuring the efficient operation of the Branch, providing excellent customer service, and driving sales growth.
Responsibilities:
* Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit.
* Manage personnel issues and supervision.
* Maintain a positive company image by providing courteous, friendly and efficient customer service.
* Develops strong business relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems.
* Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, pest control and shrink control.
* Reviews financial and operational reports and takes necessary actions based on report results.
* Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in-store customer service.
* Defines the service standards and the operational mission of the branch, communicates it to the employees and monitors activities in order to meet the goals of the branch.
* Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines.
* Manages selection, annual performance appraisals and professional development of all Management level personnel.
* Directly supervises and manages department managers.
* Coaches managers on employee relation issues such as new hires, transfers, promotions, demotions and any disciplinary action including termination.
* Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations.
* Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house.
* Completes and processes necessary reports and paperwork accurately and timely.
Requirements:
* Bachelor\u2019s degree (preferred but not required),
* Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.
* Background in P&L, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention mandatory.
* Strong leadership skills, capable of running a high volume warehouse operation.
* Must have excellent communication, organizational and people management / training skills and be extremely customer service oriented.
* Commitment to company values and strong customer orientation.
Work Environment:
* For the most part the ambient temperature will be moderate, there are areas that are cold such as the Freezer and hot such as the Damages area.
* The work is mostly performed standing/walking – must be able to stand/walk for up to 4 hours without a break.
* Physical labor is infrequent but there may be times when merchandise may need to be moved or an area cleaned.
* There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.
If you are a motivated and experienced professional looking for a new challenge, please submit your application.
We are an equal opportunity employer and welcome applications from diverse candidates.
Thank you for your interest in Restaurant Depot.
Sincerely,
[Your Name]"}