Automotive Service Manager/Writer
6 days ago
We are seeking an experienced Automotive Service Manager/Writer to join our team at Express Oil Change & Tire Engineers in Richmond, Virginia.
Key Responsibilities:
- Lead and manage the operations of the repair department.
- Grow car count, take care of customers, set sales, and margin goals.
- Manage daily operations from the service desk – answer calls, write estimates, talk with customers, order parts, control workflow, and maintain quality control.
- Be the lead communicator/customer service rep of the repair department.
- Maintain the shop's machines, tools, and equipment.
- Maintain the discipline and welfare of the repair technicians.
- Adhere to all company policies, procedures, and safety standards.
- Maintain a safe, clean, and organized work area.
Requirements:
- A self-starter personality with a positive attitude and team focus.
- Desire to build long-term trust with our customers.
- A minimum of five years as a service manager/writer in the automotive industry.
- Strong experience with automotive service writing, sales, and parts.
- Virginia State Inspection License is preferred, but not required.
- Valid driver's license and personal vehicle.
- 48-50 hours per week (which includes overtime and commission compensation).
Benefits:
- Competitive compensation ranging from $70k - $100k per year.
- Up to $2,000 Sign-On Bonus.
- Free uniforms.
- Employee and family discounts.
- 401k retirement plan with company match.
- Opportunities for advancement.
- Medical, dental, and vision insurance.
- Limited life insurance benefits.
- Paid vacation.
- Paid holidays.
- A 5-day work week and no work on Sundays.
- A clean, state-of-the-art repair facility.
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