Restaurant Operations Manager

1 week ago


Annapolis, Maryland, United States Cooper's Hawk Winery & Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Cooper's Hawk Winery & Restaurants. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, maintaining high standards of quality and service, and driving sales growth.

Key Responsibilities
  • Oversee the daily operations of the restaurant, including managing staff, maintaining high standards of quality and service, and driving sales growth.
  • Develop and implement strategies to increase sales and revenue, including menu engineering, pricing, and promotions.
  • Manage and train staff to ensure excellent customer service and high-quality food preparation.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Collaborate with the General Manager to achieve restaurant goals and objectives.
  • Build and maintain relationships with suppliers and vendors to ensure high-quality products and services.
  • Develop and implement marketing and promotional strategies to drive sales and revenue.
  • Monitor and analyze sales data and customer feedback to inform business decisions.
Requirements
  • 1-2 years of supervisory experience in a full-service restaurant, preferably with a scratch kitchen.
  • Excellent verbal and written communication skills.
  • Results-driven and able to coach staff to hit restaurant targets.
  • Ability to read, understand, and communicate in English.
  • Demonstrates financial acumen and proficiency in Microsoft Office Suite.
  • Preferred certifications include ServSafe and state/local licensing requirements.
  • Must be able to lift and carry up to 40 lbs.
  • Must be able to stand for at least 10 hours per shift.
  • Must have the ability to work 50-60 hours per week.
  • Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays.
About Us

Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life.


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