AI Decision Support Specialist
2 weeks ago
We're seeking a highly skilled AI Decision Support Specialist to join our team at Gallagher, where we're dedicated to delivering exceptional outcomes for our clients and claimants. As a key member of our team, you'll play a vital role in guiding our decision-making processes with data-driven insights.
As an AI Decision Support Specialist, you'll be responsible for reviewing claims identified by our predictive models, analyzing model alerts, and determining the best intervention strategies to mitigate identified risks. You'll work closely with our Resolution Managers to provide actionable recommendations, leveraging your expertise in claims analysis and AI-enabled decision-support tools.
Key responsibilities will include:
- Generating insightful recommendations for GB's Claims Operations by combining claims expertise with AI-enabled decision-support products.
- Exercising sound judgment and decision-making to analyze claims exposure and determine the most effective intervention strategies.
- Documenting and communicating clear, concise recommendations to claims teams, highlighting potential mitigation strategies.
- Utilizing metric-driven reporting tools to evaluate performance and identify areas for improvement.
- Collaborating with internal departments to drive effective application of decision-support products.
We're looking for a candidate with a strong background in claims handling, preferably with experience in multiple jurisdictions and complex claims. A bachelor's degree and 3+ years of claims handling experience are preferred. If you're passionate about leveraging AI to drive better outcomes, we encourage you to apply.
About You
We value collaboration, innovation, and a commitment to excellence. As a member of our team, you'll have the opportunity to work with a diverse group of professionals, share knowledge, and grow your skills. We offer a competitive salary, comprehensive benefits, and a range of perks, including digital mental health services, flexible work hours, and training programs.
Work Traits
We're looking for a candidate with excellent communication skills, the ability to think critically, and a passion for problem-solving. If you're a team player with a strong work ethic and a commitment to excellence, we'd love to hear from you.
Compensation and Benefits
We offer a comprehensive benefits package, including medical, dental, and vision plans, life and accident insurance, 401(K) and Roth options, and tax-advantaged accounts. We also offer digital mental health services, flexible work hours, and training programs to support your growth and well-being.
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