Medical Office Receptionist

2 weeks ago


Dallas, Texas, United States 99 Healthcare Management Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Front Desk Receptionist to join our team at 99 Healthcare Management. As a Medical Front Desk Receptionist, you will be responsible for providing exceptional patient care and administrative support to our medical office.

Key Responsibilities
  • Greet patients and visitors in a professional and courteous manner
  • Check patients in and out, collect necessary information, and verify insurance
  • Answer and direct phone calls, schedule appointments, and notify medical staff of patient arrivals
  • Verify insurance coverage, process referrals, and complete prior authorizations as needed
  • Collect patient balances, including co-pays, deductibles, and co-insurance
  • Explain patient payment responsibilities and provide excellent customer service
  • Perform other administrative duties as assigned and as needed
Requirements
  • High school diploma or equivalency required
  • At least one year of experience working in a front desk role in a doctor's office
  • Understanding of insurance coverages, including co-pays, deductibles, and co-insurance
  • Proficiency in MS Office and EMR experience, preferably E-Clinical Works
  • Knowledge of medical office management systems and procedures
  • Excellent time management skills, ability to multi-task, and prioritize work
  • Social perceptiveness, service-oriented, and excellent written and verbal communication skills
  • Strong organizational and planning skills
Benefits
  • 401(k) and 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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