TurboTax Product Expert
4 hours ago
As a TurboTax Product Expert, you'll play a crucial role in ensuring our customers have a seamless tax filing experience. You'll support customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions.
We're looking for individuals with excellent communication skills and a passion for assisting others. You'll be assigned an SME (Subject Matter Expert) who will support you during live calls, and an MPS (Marketplace Performance Specialist) as your advocate.
Key Responsibilities:
- Support customers with product and software inquiries
- Provide assistance with downloading, logging in, and basic navigation
- Help with importing documents, printing, filing, and fundamental tax questions
- Work closely with SMEs and MPSs to ensure customer satisfaction
What You'll Get:
- A competitive hourly rate of $18+
- A $300 bonus for completing training
- The opportunity to build your own schedule with flexible hours
- Continuous training support for your success
Requirements:
- Excellent communication skills
- A passion for assisting others
- Ability to work independently and as part of a team
Don't Miss Out
Apply now and get pre-approved for training by March 20th. We're looking for 2000+ people to join our team as TurboTax Product Experts.
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