Hospitality Associate

4 weeks ago


Franklin, Michigan, United States Traveling Teams Inc. Full time
Job Summary

We are seeking a highly skilled Hospitality Associate to join our team at Traveling Teams Inc. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring seamless event experiences for our clients.

Key Responsibilities
  • Provide top-notch customer service to internal and external stakeholders, resolving issues promptly and efficiently.
  • Manage omnichannel communication, including phone, email, and in-person interactions.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Stay up-to-date on company policies and procedures, as well as industry trends and best practices.
  • Perform administrative tasks, such as data entry and record retrieval, with accuracy and attention to detail.
  • Utilize Microsoft Suite, including Outlook, TEAMS, and Dynamics, to streamline tasks and improve productivity.
  • Proactively engage with clients and subject matter experts to meet or exceed position expectations.
  • Engage in cross-training and special projects as assigned by supervisors.
Requirements
  • High school diploma or equivalent required; associate's degree or higher in a related field preferred.
  • 1-2 years of experience in hospitality, customer service, or a related field preferred.
  • Excellent written and verbal communication skills, as well as active listening and interpersonal skills.
  • Basic computer skills and ability to adapt to new software.
  • Familiarity with customer service expectations and industry standards.
About Traveling Teams Inc.

Traveling Teams Inc. is a leading youth sports housing provider with over 20 years of experience. We pride ourselves on delivering exceptional service and building lasting relationships with our clients and partners. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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