Housing Assistant

2 weeks ago


Lincoln, Nebraska, United States City of Lincoln Council Full time

We are seeking an experienced Housing Assistant to join our Tenancy Services team on a fixed-term, full-time basis for 6 months. The ideal candidate will provide administrative support to the Area Housing Manager and a team of Housing Officers, ensuring the effective and efficient management of the council's housing stock.

Key responsibilities include:

  • Acting as the first point of contact by receiving and managing all enquiries, resolving problems as far as possible.
  • Working under the general direction of the Area Housing Manager by providing a full and collaborative support service to Housing Officers, other tenancy services staff, and members of the public.

The successful candidate will be able to demonstrate:

  • Ability to use Microsoft Office software to produce letters, spreadsheets, and reports.
  • Ability to deal calmly and confidently in emotional situations and when dealing with angry or upset customers.
  • Ability to work under their own initiative as well as part of a team.
  • Ability to organise and prioritise work, meet deadlines, work under pressure, and handle multiple tasks simultaneously.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. Additional benefits include flexible working options, generous annual leave entitlement, local government pension scheme, employee online discount scheme, health and wellbeing support, and sustainable travel options.

This role requires a standard DBS check and is subject to satisfactory pre-employment checks. As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.


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