Restaurant Operations Manager
1 week ago
About the Role:
As a Shift Supervisor at Red Robin, you will be responsible for leading and managing day-to-day operations of the restaurant during scheduled shifts. This includes overseeing front-of-house and back-of-house functions, ensuring guest satisfaction, and maintaining high standards in cleanliness, sanitation, and food quality.
Responsibilities:
- Manage and motivate team members to provide excellent customer service
- Ensure seamless execution of daily operations, including opening, closing, and maintenance tasks
- Maintain accurate records, reports, and compliance with company policies and procedures
- Assist in achieving sales and labor goals through effective leadership and decision-making
- Conduct on-the-job training for new team members and ongoing development for existing staff
- Emphasize safety, sanitation, and security awareness among team members
Requirements:
- Minimum 1 year full-service restaurant experience
- Record of maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction
- Business maturity and ability to effectively supervise peers
- High school diploma or equivalent required, some college preferred
- Prior experience in leadership roles, preferably in hospitality
- Excellent communication, interpersonal, and conflict resolution skills
Benefits:
- Competitive salary range: $16.87-$20.35 per hour
- Medical, dental, and vision benefits
- Three scheduled raises within the first year
- Flexible work schedules
- Referral bonuses for bringing new members to our team
- Eligible for 401(k) retirement plan with a company match of up to 4% of your pay
- Free shift meal for Back of House Team Members
- 50% discount on Red Robin food and 25% for your family
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